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the alpha phone
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return to manhattan rose
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Keeping you connected.
We are in the midst of an ever-changing digital age. Technology is now essential to a business' success - our clients must have the optimum software in order to stay connected.
A wealth of knowledge, vast experience in telecoms services and a vivid understanding of the market have gained Manhattan Rose an unmatched ability to source and provide the very best solutions to your company's technological demands.
Whether you are interested in sourcing the very best in landlines and VoIP, merchant services, the latest in mobile phone technology or a fully integrated software system for your business, Manhattan Rose can help.
Create mutually beneficial relationships, stay up-to- date, remain relevant, stay connected.
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Landlines
Many businesses still have traditional telephone lines, with landlines giving an almost guaranteed service fidelity. All of the telephone lines we install and manage and all of the calls that we route, we can provide help if you are moving premises, need to upscale or downsize, or just need a review of your products and services.
VOIP
Our hosted voice over IP service is a feature rich, cost effective solution, ideal for small to enterprise businesses looking to benefit from standard to advanced hosted VOIP telephone systems that feature a true IP communication solution with a lower cost of ownership, through centralised web based management with available options such as true mobility and computer integration.
Feature Highlights:
Enterprise Voice– Business class functionality at a touch of a button
Mobile Office– Take & make calls on your smart-phone, Windows or Mac
Call Director– Gives you the ability to move a call from your desk phone to your mobile seamlessly, and then back again!
Call Logging– Company wide call records, comparison and analytical tools for tracking and improving the efficiency of your business
Call Recording (FSA/PCI Compliant)– Benefit from secure cloud based call recording, intelligent statistics and real-time monitoring.
Click to Dial Toolbar– Integrates with MS Outlook enablling click to dial of contacts and caller notification.
Call Centre (with wall-board)– Allows call centre functionality with the added benefit of a wall board, all web based so accessible anywhere.
CRM IntegrationSupports all the major CRM packages enabling screen pop-up and call logging
Disaster Recovery Options– Pre-configure options in advance to help your business continuity plans
Reception Console– This is an attendant console application for telephone attendants and receptionists who screen and manage incoming calls
True Multi-site support– Extension dialling regardless of location & centralised management allow you to not only deploy and manage your telephony solution easily but at low cost
Number Portability– You can move your existing numbers from traditional lines onto the VOIP exchange
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In a world full of technology it is only right that your company has the option to have the best Merchant Service device best suited to your industry. Whether you are a local shop, or a business that is on the road, our specialist team can help advise and guide you to find the right one.
Cardholder present (CHP) solutions are provided through a payment terminal (or multiple payment terminals) on site with the merchant to perform the transaction with the consumer face to face. The transaction is delivered using chip and pin technology through the payment terminal, also known as a PED (pin entry device). In the case of NetPay this equipment is provided by Ingenico, one of the leading manufacturers of payment devices in the world. There are 3 different types of equipment provided by Manhattan Rose:
Mobile
Mobile payment terminals are becoming increasingly popular with smaller businesses, particularly businesses that conduct trade on the road at exhibitions, markets, trade fairs etc. These devices provide secure payment capability with the transaction transmitted over a mobile connection. The connectivity is provided using a global roaming SIM allowing for connectivity across all the major operator networks to provide a better chance of coverage in all locations. Mobile devices are not connected to any point of sale equipment (POS/EPOS).
Wired
The equipment is wired and usually placed on a counter top and connected to a telephone line which is used to access the banking infrastructure either by dialling up, or over a fixed broadband connection when processing a transaction. The software on the device encrypts the transaction information when transmitting to ensure the payment is made securely. The device commonly connects to point of sale equipment (POS/EPOS).
Wireless
The equipment is wireless using Bluetooth connectivity to a base station connected to a telephone line which is used to access the banking infrastructure either by dialling up, or over a fixed broadband connection when processing a transaction. The software on the device encrypts the transaction information when transmitting to ensure the payment is made securely. The device commonly connects to point of sale equipment (POS/EPOS).
Benefits
- Access to Revolution, the leading administration and reporting platform developed by RMS.
- Transaction management information and consumer intelligence reporting via the Revolution platform.
- Range of Ingenico Wired, Wireless and Mobile payment terminals.
- Leasing arrangements in place.
- Enhanced support options up to 4 hours 24x7x365 fix or replacement.
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Here at Manhattan Rose we have partnered with all the major mobile phone companies so we have the knowledge and experience to make sense of all the deals and help you choose the right one. As we are independent we will give you impartial advice and will negotiate the best possible rates.
We are in a new digital age. New technologies are revolutionising the way we work but this in itself creates challenges for businesses and IT managers in particular.
That is why we take our service offer as seriously as our product offer and why we are always working to give you the best service in the market. All of our customers get first class service from the moment we come in to see you and our dedicated customer support team are always on hand to help!
We also recognise every business is different, so on top of this we offer tailored service add-ons and a range of bundles to give you the service you need.
If you are providing communications for over 200 users then a Tailored End-to-End bundle could be the perfect solution. It not only provides support during set-up but also throughout your time with us.
All of our mobile phone packages are bespoke to you and your business with the main features including:
- Project managers supporting the implementation of your device fleet
- Data collection
- Devices delivered wherever you need them within 24hrs
- Device customisation
- Billing Manager
- Customised help desk for end-users, plus access to our business technical team
- Service reviews
- Monthly reporting
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Contact us today for a quote on any smart phone repair or screen repair.
Due to the current price fluctuations on phone screens our prices may vary depending on current market prices. These price increases are due to a number of factors in the production of LCD replacement screens.
We understand that this can cause disruption to you or your business, but with our pick up and drop off service and phone replacement, we can guarantee that we make this process as smooth and as quick as possible!
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London Office
2nd Floor Eastcheap Court
11 Philpot Lane
London
EC3M 8AAMilton Keynes2nd Floor
Elder House, Elder Gate
Milton Keynes
MK9 1LR